FAQ

Chic Yana's Fashion is your go-to online boutique for trendy women's clothing, shoes, jewelry, and accessories. We offer the latest styles in tops, dresses, outerwear, and more, aiming to provide unique, fashionable, and affordable clothing that makes you feel confident and stylish.

Yes! We frequently run promotions and special discounts. Sign up for our newsletter to stay updated on exclusive deals and sales.

We accept a variety of payment methods, including:

• Visa
• Mastercard
• American Express
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Shop Pay

Orders can only be modified or canceled within 24 hours of purchase. Please contact our support team as soon as possible if you need to make changes.

Once your order is shipped, you will receive an email with a tracking number and a link to track your package in real-time.

Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. For more details, please refer to our Shipping Policy.

Processing time is typically 1-3 business days. Standard shipping within the U.S. takes 5-7 business days for U.S. products and 5-10 business days for overseas products. International shipping times vary by country. For more information, please refer to our Shipping Policy.

If your package is missing or hasn't arrived within the estimated delivery time, please contact us at info@chicyana.com with your order number and tracking details. We will investigate the issue and work to resolve it.

To start a return, contact us at info@chicyana.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can reach our customer support team via email at info@chicyana.com or by phone at 866-602-1088. You can also reach us through our Contact Us page.